Refund Policy

 

At Satvik Path, we strive to provide a smooth and worry-free shopping experience. We value every order and maintain complete transparency regarding cancellations, returns, and refunds.

 

Order Cancellation Policy

Customer Cancellations

Once an order has been placed, it cannot be cancelled under any circumstances.
We request you to carefully review your cart before completing the purchase.

 

Cancellations by Satvik Path

In rare situations, we may cancel an order due to:

  • Product Unavailability – Item is out of stock or discontinued
  • Payment Issues – Failed transaction or verification errors
  • Fraud Prevention – Orders flagged for suspicious activity

If your order is cancelled by us, you will be informed immediately, and any prepaid amount will be refunded within 5 business days.

 

Return & Exchange Policy

We ensure strict quality checks before dispatch. However, if you receive a damaged or incorrect product, we offer an exchange or refund under the following conditions:

 

Eligibility for Return/Exchange

  • Returns are accepted only within 3 days of delivery
  • Applicable only in the following cases:

Reason for Return

Resolution

Manufacturing defect

Replacement (or refund if unavailable)

Incorrect item delivered

Replacement

 

Mandatory Condition

A continuous uncut unpacking video clearly showing the issue is required.
Requests without proper video proof will not be accepted.

 

How to Initiate a Return/Exchange

Contact us on satvikpath2@gmail.com with:

  • Order details
  • Reason for return
  • Unpacking video

After approval:

  • We will arrange a pickup for the product
  • Product must be unused and in original condition with tags, packaging, and folds intact
  • If pickup is unavailable, you may ship the product to us; verified shipping charges will be reimbursed

 

Refund Timeline

Once your return is approved, the refund will be processed to your original payment method within 5 business days.

 

Color Disclaimer

Minor color variations (up to 10%) due to lighting, photography, or screen differences are not considered defects.

 

Important Notes

Satvik Path is not responsible for damages caused by:

  • Rough usage or overuse
  • Exposure to water, stains, or accidents
  • Chemical reactions induced by the product.

Please follow proper Wash & Care Instructions to maintain product quality.